5 Rules for Talking
Would having five clear rules for talking improve your communications at work? Actually, these five rules improve communications in all situations by helping to build relationships and manage disagreements more effectively. They help to remove blame and shame, however inadvertent, from your communications and focus on moving a conversation forward with kindness and understanding.
Planner for Building Workplace Relationships
A step-by-step planner based on the insights from Caught in the Middle: 5 Crucial Insights into Mastering Middle Management. Includes sections where you create your plans to Build Trusting Relationships and Clarify Expectations. For anyone who manages others.